I posted an update on my Ancestry DNA vs MyHeritage DNA kits on May 28th, however, feel I need to post another update as an issue has come up with the MyHeritage kit.
My test was sent back to MyHeritage on May 8th, and since I had not heard from them that they received my test, I sent a message to MyHeritage on May 23rd to get an update as to the status of my test. This was the test that was sent from Canada to Texas so it should have been received within a week (give or take a day) - the test sent from Canada to Ireland arrived within a week.
Sadly I never received any reply, however, noticed when I logged into the MyHeritage website on May 26th, my test had been marked as received on May 25th. I found this very interesting.
Fast forward to a few days ago to when I received an email from Paypal indicating that a refund had been completed by MyHeritage on June 5th. What the heck???
Sure enough, I logged into the MyHeritage website and all signs of my DNA test were gone. I was not happy.
Needless to say, I do not recommend MyHeritage at all and have since ordered a test from 23andMe.
You can check out my first impression on both of these DNA tests here
* This is not a sponsored blog. All opinions are genuinely my own. Tests purchased by me *
My test was sent back to MyHeritage on May 8th, and since I had not heard from them that they received my test, I sent a message to MyHeritage on May 23rd to get an update as to the status of my test. This was the test that was sent from Canada to Texas so it should have been received within a week (give or take a day) - the test sent from Canada to Ireland arrived within a week.
Sadly I never received any reply, however, noticed when I logged into the MyHeritage website on May 26th, my test had been marked as received on May 25th. I found this very interesting.
Fast forward to a few days ago to when I received an email from Paypal indicating that a refund had been completed by MyHeritage on June 5th. What the heck???
Sure enough, I logged into the MyHeritage website and all signs of my DNA test were gone. I was not happy.
Needless to say, I do not recommend MyHeritage at all and have since ordered a test from 23andMe.
You can check out my first impression on both of these DNA tests here
* This is not a sponsored blog. All opinions are genuinely my own. Tests purchased by me *
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